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    Shipping & Returns


    Shipping


    Shipping options :

    • Courier via PosLaju *We ship nationwide - Malaysia only*

    • Free Shipping Not Available for some promotion item

     

    Terms & Conditions :

     

    1. Full payment made, payment verified - We Ship on the Same day
    (Payment made before 5:00 PM)

    *Safest Courier Service / Guaranteed Safe*

    *Reach in 1 working day - City areas* 

    ** Without full payment, we will not ship anything ** 




    Returns


    Incorrect Item / Faulty Item / Damaged Item

    • Send us picture via email / whatsapp / sms to 0173888388, we will solve your matter!  
    • Return a new unit *subject to hardware issues (not covered if human damage by customers). 
      *Poslaju fees will be covered by Satu Gadget Dot Com
    • 7 days 1 to 1 exchange (Hardware issue, with no physical damage on the unit / scratches / dent) 
      - have to be in completely new condition + all accessories in box. 
    • Software issues will not entitle for exchange
      - Free Gift are not exchangable, not returnable and not cover on warranty.
     *All gadgets with Warranty - Refer to product description