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Shipping & Returns


Shipping options :

  • Courier via PosLaju *We ship nationwide - Malaysia only*

  • Free Shipping Not Available for some promotion item


Terms & Conditions :


1. Full payment made, payment verified - We Ship on the Same day
(Payment made before 5:00 PM)

*Safest Courier Service / Guaranteed Safe*

*Reach in 1 working day - City areas* 

** Without full payment, we will not ship anything ** 


Incorrect Item / Faulty Item / Damaged Item

  • Send us picture via email / whatsapp / sms to 0173888388, we will solve your matter!  
  • Return a new unit *subject to hardware issues (not covered if human damage by customers). 
    *Poslaju fees will be covered by Satu Gadget Dot Com
  • 7 days 1 to 1 exchange (Hardware issue, with no physical damage on the unit / scratches / dent) 
    - have to be in completely new condition + all accessories in box. 
  • Software issues will not entitle for exchange
    - Free Gift are not exchangable, not returnable and not cover on warranty.
 *All gadgets with Warranty - Refer to product description